Looking for French furniture suppliers that are reliable and trustworthy can be a bit of challenge. This is especially true when seeking out a company online, as so much must be taken on good faith. When looking for good French furniture suppliers there are a few factors that are important to consider.

The Company
Pay attention to the company itself. A large, chain store type company will probably be impersonal with lower quality furniture. Larger companies usually buy in bulk as cheaply as possible to earn enough profit to cover the huge cost of running companies of this size. Look for smaller companies that can afford to focus on customer service and quality as expenses are reduced. Charlie and Dennis is a family run company. Our family's well being depends on our company's success. Therefore we pay close attention to our product as well as customer service.

The Product
Carefully examine the quality of the product. Many larger French furniture suppliers use cheaper wood or particleboard that makes the furniture flimsy and less durable. Our exquisite French furniture is made of mahogany, a very strong and durable wood. Our furniture is built to last.

The Service
Many French furniture suppliers ship their product to the customer in pieces. It is up to the purchaser to assemble the furniture, often using vague and inaccurate instructions. And of course, there always seem to be a piece missing or several pieces left over. Most of our furniture gets shipped fully assembled so our customers do not have to suffer through assembling our product. Customer service is another issue that is a problem with some furniture suppliers. Many will never return an email or keep you on hold for hours before reaching an uninformed, inexperienced service representative. Charlie and Dennis pride ourselves on customer service. We are available Monday to Friday from 9.30am to 5.30pm by email or phone. And if we do not have the answer to your question we will not keep you on hold. Rather we will call you back once a solution is found.